Membership Coordinator Job Description
Job Details:
Pay: $15 - $18 an hour
Job Type: Part-time, 15-20 hours per week
Work Location: Boys & Girls Club of Lawrence County
Work Remotely: No
Full Job Description:
General Responsibilities
Manage the homework program by assisting youth daily during After School. Execute the Indiana Kids program by coordinating education, volunteering, and career exploration opportunities. Support diverse after-school programming through positive, engaging interactions with members and families. Contribute to planning and implementing core program activities and events. Build rapport and effectively guide K–12 youth in a dynamic environment. Collaborate with staff, volunteers, interns, donors, and families to maintain a safe, supportive, and academically motivating Club experience.
Essential Tasks
- Greet and welcome members as they arrive at the Club. Ensure they sign in following policy.
- Enter attendance into MyClubHub System.
- Assist in supervising Club members in accordance with Boys & Girls Club policies and procedures.
- Support a safe, positive Club environment by following all safety, security, and emergency procedures.
- Provide basic and accurate information in-person and via phone/email.
- Answer, screen, and forward incoming phone calls.
- Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry.
- Act as main point of contact for communications, as needed, which may include incident/injury reporting to parents/guardians.
- Ensure common areas are tidy and presentable.
- Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.
Knowledge, Skills, and Qualifications
- High School Diploma or GED
- Experience in customer service experience (computers, software, phone, and data
management) required - Experience in youth development, education, or recreation (coaching)
- Ability to communicate effectively with families, staff, volunteers, and Club supporters—
in person, over the phone, and through email - Ability to use Microsoft Word and Excel; ability to maintain organized electronic files
- Ability to adjust to a fast pace of work, think on your feet, and use common sense
- Ability to work independently and in a team-oriented environment
- Ability to watch and listen to youth activities
- Ability to move easily across a variety of indoor and outdoor surfaces
- Ability to bend and lift up to 25 pounds